Privacy Policy

Effective Date: June 1, 2025

Sub Sea Tours, LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (http://morrobaywhalewatching.com) or book a trip with us. We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the European Union’s General Data Protection Regulation (GDPR).

1. Information We Collect

We collect information from you in two main ways:

A. Information You Provide Directly

  • Name, email address, phone number, and mailing address

  • Payment information (processed securely through third-party payment providers)

  • Any special accommodations, health, or accessibility needs you choose to share

  • Communications you send us (inquiries, feedback, etc.)

B. Information We Collect Automatically

  • IP address, browser type, device information

  • Pages you visit, time spent on the site

  • Cookies and similar tracking technologies (for analytics and site functionality)

2. How We Use Your Information

We use your information to:

  • Process bookings and payments

  • Communicate about your trip (confirmation, weather updates, cancellations)

  • Send marketing emails (only if you have opted in)

  • Improve our website and services through analytics

  • Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate our business (e.g., payment processors, email marketing platforms)

  • Analytics providers (like Google Analytics) to improve our services

  • Legal authorities if required by law or to protect our legal rights

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep our site functioning properly

  • Understand visitor behavior and improve our website
    You can disable cookies in your browser settings, but some parts of the site may not work as intended.

5. Data Security

We use industry-standard measures such as encryption and secure servers to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We keep your personal data only as long as necessary for the purposes described above, unless a longer retention period is required by law.

7. Your Privacy Rights

Depending on where you live, you may have the right to:

For EU/UK (GDPR) Residents:

  • Access, correct, or delete your personal data

  • Restrict or object to our processing of your data

  • Withdraw consent for marketing communications

  • Data portability (receive your data in a transferable format)

For California (CCPA) Residents:

  • Know what personal information we collect and how we use it

  • Request deletion of your personal information

  • Opt out of the sale of personal information (we do not sell your data)

  • Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at subseatours@gmail.com. We may need to verify your identity before processing requests.

8. Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Sub Sea Tours, LLC
699 Embarcadero Rd #8 Morro Bay, CA 93442
subseatours@gmail.com
(805)772-9463